Cobb Electric Membership Corporation, a large (206,000-member) cooperative serving just outside Atlanta, Georgia, received positive attention recently for its innovative use of data in a practice called consumer segmentation. With segmentation, Cobb EMC can accurately assess the preferences of different groups of consumers for products and services.  But Cobb EMC

Before Heartland REMC, a 17,400-member cooperative in Markle, Indiana became a PwrMetrix® customer in 2014, Mike Kelsey, operations supervisor, had a different view of the task of calculating reliability.   The reports coming out of the co-op’s outage management system were “a bunch of numbers that were boring to look at,

Maintaining accurate and useful reports on reliability was long a source of frustration at Homer Electric Association, a 32,000-member cooperative in Homer, Alaska.  Jim Cross, Homer Electric’s engineering supervisor, notes that over the years the cooperative had difficulty  extracting data from various outage management software and then faced a manually

In January 2020, Wheat Belt Public Power District, a 5,016-member utility headquartered in Sidney, Nebraska, became the 225th electric cooperative to become a user of the PwrMetrix® reliability tracking and analysis tool from Aerinet.  While viewing a demonstration of PwrMetrix® functionality in late 2019, Wheat Belt CEO Tim Lindahl quickly